The Ashbrook Center’s online courses and webinars are conducted using WebEx Training Center. Participation in a WebEx Training Center session does not require any special equipment or software. If you have a broadband internet connection and an ordinary web browser, you can listen in on an online conference. With a web camera and a headset or earbuds with inline microphone (recommended) you can participate fully in an online conference.
Preparing for the Seminar
To ensure that your computer meets WebEx Training Center system requirements, please run the WebEx system test by clicking on this link.
Entering the Seminar
When you click on the appropriate link, a screen will open asking you to enter your name (as you want for it to be displayed in the WebEx Training Center participant list) and email address. When you have entered them, click “Join Now.”
A page saying “Session in Progress” will appear. Please watch for another box to pop up. Hit “Run” in order to allow the WebEx session to open. When prompted, please select “Use Computer for Audio”.
Having trouble joining the course or seminar?
I can join, but I can’t hear. What should I do?
I don’t see the Session in Progress screen, or my system gets hung up on it for a long time. What should I do?
I keep getting disconnected. What should I do?
WebEx uses software and system components that are often used by other applications. If you cannot successfully enter a session, you may need to uninstall these components.
Still having trouble?
Please contact us at email@example.com. (Please make sure to say your operating system – Windows or Mac OS, your browser, and a phone number at which our technical support staff can reach you.)